Terms of Sale

The following terms and conditions govern the offering and sale of products on our website (“valenti-g.com”). Products purchased on valenti-g.com are sold directly by VALENTI G by Crystal Hospitality Ltd., Sofia, ul. Stefan Karadzha 10, Bulgaria, 1000, VAT BG206816674. Return address: Plovdiv, boulevard Osvobozhdenie 3, 4023.

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Last updated: September 7, 2024

Sales Policy for valenti-g.com

How to Place an Order on valenti-g.com

Product Guarantees and Pricing

Payments

Discount Codes

Return Policy

Liability

Governing Law

Amendments and Updates

Sales Policy for valenti-g.com

VALENTI G offers products for sale on valenti-g.com. VALENTI G reserves the right not to process orders that do not comply with the sales policies of valenti-g.com. These General Terms and Conditions regulate the acceptance and execution of purchase orders for the products on valenti-g.com between users of valenti-g.com and VALENTI G.

How to Place an Order on valenti-g.com

1. To place an order for one or more products on valenti-g.com, you must complete the online order form and submit it electronically following the provided instructions.

2. The order form contains information about the essential features of each product, the price (including applicable taxes and fees), the payment method, and the delivery terms.

3. Your order is deemed submitted when VALENTI G receives the electronic order form, and the order details are confirmed as accurate. 

4. Submission of the order form constitutes an obligation to pay the total amount due. 

5. Upon receipt of your order form, VALENTI G will process your order.

6. VALENTI G reserves the right not to process orders that are incomplete or incorrect, or if products are out of stock. In such cases, you will be notified via
email.

7. By submitting an order form, you unconditionally accept and agree to these
General Terms and Conditions.

8. Upon entering into an agreement, VALENTI G will send you an email confirming receipt of the order.

9. All purchased products are intended for use in the country from which they were ordered. If you choose to export products to another country, you are responsible for complying with the laws of both the export country and the
import country. VALENTI G is not liable for this.

Product Guarantees and Pricing

We offer high-quality, luxurious products for sale on valenti-g.com. Prices are subject to change. Please check the final sale price before submitting your order. Orders placed from countries or addresses where VALENTI G cannot deliver will be automatically canceled.

Payments

Payment for products and the related shipping and delivery costs must be made using one of the methods indicated on the order form. You will not be charged more than the total amount specified by the seller. In the case of credit or debit card payments, all details will be securely transmitted to the relevant bank via encrypted protocol.

Discount Codes

Discount codes are personalized and allow you to benefit from discounts on valenti-g.com purchases. Discount codes cannot be exchanged for cash.

Return Policy

In accordance with consumer protection laws, you may return products purchased from valenti-g.com within 30 days of receiving them, without penalty and without specifying a reason. You must return the products to the seller by courier within 30 days from the date you notify the seller of your decision to withdraw from the agreement.

Liability

Information about ingredients used in the products on valenti-g.com is not intended to provide medical advice. If you have questions about using a product, consult the product label or contact us for more information. Always seek the advice of a healthcare professional if necessary.

Governing Law

These General Terms and Conditions are governed by Bulgarian law.

Amendments and Updates

The General Terms and Conditions may be amended due to new laws or for other reasons. Updated terms will be effective upon publication on valenti-g.com.